| Troubleshooting 101 Due to the high volume of tech support calls we have been receiving, there may be a small fee for these calls. In order to better assist our customers, we are providing some basic troubleshooting tips to hopefully help resolve any simple issues you are having before you contact us. Be aware, these are just basic tips for an average user, by no means is every problem and its fix listed. You can also check our blog for tricks and tips that our staff will add to on a monthly basis. If you decide a service tech is neccessary, please provide as much information as possible, including anything you have tried to resolve the issue. This not only saves our techs time, but it saves you money! Please choose from the options below to start troubleshooting.
NOTE: It is highly recommended that you back up any important data before you proceed. RACC Enterprises, LLC is not liable for any damage you may cause to your machine while attempting to troubleshoot. If you are not comfortable troubleshooting, do not attempt to! Want a RACC tech to help diagnose the problem remotely? Click on the link below and we can access your PC. Just call us first, and we will walk you through the process. |
Outlook Express.pdf
racc_remote_support.com